Steven Wilen
Custom Guides
Clear guides for things that take time to explain.
I turn repeated staff instructions and customer questions into clear guides.
Customer Guides
Polished QR or link-based guides for guests, students, attendees, or customers who need clear instructions without asking you every time.
Real project proof
Morpheus
Morpheus
Drive Guide
A robotics company needed a clearer way to explain a technical component to interns using it inside functional robots.
I worked from walkthrough videos, email notes, phone calls, and client explanations, then organized the material into website-ready guide content formatted for their LMS.
01Source Materials
02Organized Work
Guide structure outline
- 1Introduction
- 2System Overview
- 3Installation
- 4Operation
- 5Diagnostics & Troubleshooting
- 6Maintenance
- 7Reference
03Final Output
Get in touch
Have something you keep explaining?
Send me the task, guide, process, role, customer question, app, or workflow you want made easier to understand.
You don’t need polished materials to start. A rough explanation, notes, screenshots, video, or call is enough.